The difference between a good and great email often comes down to etiquette. Learn what professionals do to get it right ...

From country to country, the etiquette that is appropriate for emails can vary widely. In certain countries, email correspondence is expected to be highly formal, much like a written business letter.

The email universe is a strange little world, and proper email etiquette is even more confusing sometimes. Most of the stuff that you are writing to another person is probably not the way you would ...

What is so powerful that it could spoil your customer relationships, blemish your reputation, entangle you in a legal battle, or even put you out of work? Email is that powerful tool. To maintain ...

Happy Friday might seem like a fun and well intentioned email greeting but here's why it can backfire and what to say instead. The 5 digital etiquette faux pas that really stick in my craw From email ...

If you’re brand spanking new to the professional world, there are hundreds of perfectly good lists of email etiquette tips out there, reminding you to do basic things like proofread, keep it brief, ...

Whether we like it or not, responding to emails consumes much of our time on the job. And amid the coronavirus pandemic, when millions of workers are working from home and corresponding by email, it’s ...

The "e" in e-mail might as well stand for "essential." Most of us have become hopelessly dependent on the immediacy of communicating with e-mail. Whether it's at a cafe or on a construction site, it's ...

Think e-mail writers have become more effective and polite in the last decade? Maureen Bertolo begs to differ. Not only do the dreaded “reply all” and SHOUT e-mail blunders persist, but also, Twitter ...

You probably use e-mail almost every day, but how much do you think about it? Do you default to sending e-mail, or do you consider a phone call, in-person conversation, text, printed letter, or even a ...

The rules for handling e-mail messages properly and considerately may be old hat to you, but it doesn’t hurt to examine some of the newer and lesser-known tenets of polite e-mailing. Mind the spam.